Business Services and Consultancy
Here at Longboard we specialise in providing Enterprise style support and consultancy to local small and medium businesses within Basildon, Billericay and Brentwood area. We will come to you and complete a full service review of your computer environment to provide a report of recommendations on how to improve performance and business resilience.
This could include recommendations such as:
- Cyber Security updates: patching & vulnerability management, support gaining accreditation – ISO27001, Cyber Security Essentials
- Upgrades and deployments of systems, VMware, Microsoft server platforms
- Migration to cloud services such as Office 365
We are also providing remote support for companies in the Dundee region, serving website development and hosting as well as server monitoring and support. We have partnered with a trusted company in Dundee, one who we have known and worked with for over 10 years!
We have experience in designing and deploying solutions such as servers, Active Directory and storage capabilities onsite, while supporting and configuring them remotely. Also having a centralise asset management toolset gives our clients a great sense of wellbeing, knowing that their systems are monitored.
Our specialism is with technical delivery; designing and deploying technical solutions to meet your needs and targets is what we do best! We are happy to talk through any scenario you have in mind to best support your decision moving forward
Background
Datacenter Management
25+ YEARS EXPERIENCE
Working within, and supporting companies that require, heavy compute and storage loads alongside highly available services/systems, has dictated a need for datacentres. We have worked in companies who have long established ones and companies that have restructured, or even replaced their datacentre environments. Creating and collaborating on designing, migrating and ensuring the sustainability of datacentres for many years. Each one is different but all have an underlying set of requirements; power, cooling, space and security.
Security by Design
10+ YEARS EXPERIENCE
Working within defence and finance sectors has reinforced the need to build security in from the ground up. With more systems having access to, and even components in, the internet there is a clear requirement to ensure your companies systems are secured to prevent unauthorised access to your and your customers, data. Exploits and vulnerabilities continue to be uncovered every day, with cyber attackers continually evolving new methods to utilise them.
Virtualisation
12 YEARS EXPERIENCE
We have a strong grasp of VMware technologies, from hands on experience and delivery, and have advised on many projects to ensure the optimal outcome. Many solutions have utilised VMware as a platform in finance and defence sectors to provide resilient and highly available infrastructures. The design of any virtualisation implementation is dependent on a number of factors, ranging from business requirements, through to underlying hardware architecture and available budget. We have managed all of these components for many VMware implementations over the years.
Servers and Storage
25+ YEARS EXPERIENCE
In depth experience working with both DELL and HP server platforms, from single servers through to multiple, interconnected blade chassis, alongside HP 3PAR and NetApp storage, all in resilient and scalable implementations. We strongly favour a resilient architecture, where possible, over simple failover designs, primarily due to eliminating the need for manual intervention should a component failure occur. This ensures a strong Business Continuity capability, allowing the company to continue operations despite having failed components. It also enables the hot-swap replacement of said components, again without interruption to business operations.
Business Support Models
If you are looking for support for your environment we have three tiers that can accommodate this need:
PRO
This is our top tier support service for business customers in which we will provide support for your on premise server. Within this tier we provide:
Flex Priority
This is our mid-tier support service for business customers in which we will provide support for your on premise server. Within this tier we provide:
Flex
This is our entry level Pay-As-You-Go service for business customers who need ad-hoc support. Within this tier we provide:
PRO
Top Level Support-
Proactive Checks/Support
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Capacity Management
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Patch Management - monthly
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Remote Access - for support
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Multi-Factor Authentication
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Priority Call Handling
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5 hours prepaid support
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Additional hours @ £75/hr
Flex Priority
Mid Level Support-
Reactive Support Calls
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Planned Works - patching, etc.
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Remote Access - for support
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Multi-Factor Authentication
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Priority Call Handling
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3 hours prepaid support
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Additional hours @ £75/hr
Flex
Entry Level Support-
Reactive Support Calls
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Remote Access - for support
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Multi-Factor Authentication
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PAYG Support @ £75/hr
Pricing is always a difficult conversation however, we always want to give you the best solution and pricing as part of that.
For project consultancy we can build a specific package around the work and time involved and, depending on the task in hand, we can price hourly (£75/hour) or by the day (£375/day), our daily rate is better value for larger tasks. Should your company wish to take us on in a consultancy role, please contact us using the button at the top arrange a meeting, or call us on 01268 952525.
If you are looking for support for your environment we have three tiers that can accommodate this need: